Frequently Asked Questions

What is the minimum age requirement for entry into the casino?

Deltin Royale, Goa - permissible age for entry is 12 years (completed) and above.

Deltin Jaqk, Goa - permissible age for entry is 12 years (completed) and above.

Deltin Denzong, Sikkim - all age groups.

Kids below the age of 15 years will not be granted access to Sky Bar (Rooftop of Deltin Royale & Deltin Jaqk).

Anyone below 21 years of age is not allowed to enter the gaming floors of Goa casino properties.

Anyone below 18 years of age is not allowed to enter the gaming floors of Sikkim casino.

Do I have to carry a photo ID for the event, if so which one?

A valid government-issued photo ID is accepted for entry at all Deltin Casinos. Passport is a must for all international guests and they will have to furnish the same upon request. For registration of the tournaments, a PAN card is mandatory.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops and chappals are not permitted. For Women: An appropriate evening wear.

What are the timings?

  • Deltin Royale is operational 24x7.
  • Deltin JAQK is operational 24x7.
  • Deltin Suites Casino is operational from 12:00 PM to 5:00 AM.
  • Deltin Denzong is operational from 1:00 PM to 6:00 AM.
  • Deltin International, Nepal is operational from 4:00 PM to 6:00 AM.

What's the acceptable mode of payment?

For online booking, the payment can be made using net banking, debit, credit card or any other form of online payment. For bookings done at the counter, the payment can be made using cash, debit, credit card or any other form of online payment.

Does buying any one ship entry entitles me to enter the other ship with the same pass?

The entry package to each one of our Deltin Casinos is different, kindly refer to the tariff page for further information. The entry/exit points are different for each Deltin Casino. You have to make a new purchase if you wish to enter another Deltin Casino of your choice.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses and small handbags with them. However, due to the new COVID-19 protocols backpacks, luggage, carry bags, heavy baggage, laptop bags are not allowed inside the property.

Does the ship move?

Our properties, Deltin Royale and Deltin Jaqk are stationed in the river Mandovi. They don’t sail or move. We take our guests to the ship in a feeder boat.

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What is the minimum age requirement for entry?

Permissible age for entry is 18 years (completed) and above. Kids and anyone below 18 are not allowed to enter the property.

What’s the entry fee?

There is no entry fee. However, guests need to show a valid photo ID in order to gain free admission. 

Are Nepali citizens allowed to enter?

Nepali citizens are not permitted in the casino by law.

Do I have to carry a Photo ID, If so which one?

Please carry a valid Photo ID for verification. You can carry one among – International Passport, Chinese International ID, Indian Election Card or Tibetan Green Book. The right to admission is reserved and can be granted or refused at the discretion of the management.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops and chappals are not permitted. For Women: An appropriate evening wear.

What are the timings?

Deltin International, Nepal is operational from 4:00 PM to 6:00 AM.

What's the acceptable mode of payment?

At the counter or cage, the payment can be made using Cash, Debit & Credit card. Debit / Credit cards should have the name of the cardholder that matches your Photo ID. Card belonging to joint account holders and companies will not be accepted. AMEX cards shall not be accepted. We accept Indian Rupees, Australian, Hong Kong, Singapore, Canadian and U.S. Dollar, European Euro, UK Pound Sterling, Swiss Franc, Japanese Yen, Chinese Yuan, Saudi and Qatari Riyal, Thai Baht, UAE Dirham, Malaysian Ringgit, South Korean Won, Swedish and Danish Kroner, Kuwait and Bahrain Dinar.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses and small handbags with them. However, backpacks, luggage, carry bags, heavy baggage, laptop bags are not allowed inside the property. We advise not to carry the same as there’s no provision of a locker at our property. Management’s decision is final.

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