Frequently Asked Questions

What is the minimum age requirement for entry into the casino?

Permissible age for entry is 21 years (completed) and above. Kids & teens should be accompanied by a guardian.

Do I have to carry a photo ID for the event, if so which one?

A valid government issued photo ID is accepted for entry to any of the 3 Deltin properties –Deltin Royale, Deltin Jaqk and Deltin Caravela. Passport is a must for all international guests and they will have to furnish the same upon request. For registration of the tournaments pan card is mandatory.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops and chappals are not permitted. For Women: An appropriate evening-wear.

What are the timings?

Deltin Royale and Deltin Jaqk's gaming floors are open 24*7. Deltin Caravela's gaming floors are open from 6 PM to 5.30 AM. However, restaurant and live entertainment starts 8 PM onwards on all 3 properties. 

What's the acceptable mode of payment?

For online booking, the payment can be made using net banking, debit & credit card. For bookings done at the counter, the payment can be made using cash, debit & credit card.

Does buying any one ship entry entitles me to enter the other ship with the same pass?

The entry package to each one of our properties (Deltin Royale, Deltin Jaqk and Deltin Caravela) is different. The entry/exit points are different for each ship. You have to make a new purchase if you wish to enter another Deltin property of your choice.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses and small handbags with them. However, backpacks, luggage, carry bags, heavy baggage, laptop bags are not allowed inside the property. You will have to deposit these items at the counter (subject to availability of locker) by paying the applicable fees. Management’s decision is final.

Does the ship move?

Our properties, Deltin Royale, Deltin Jaqk and Deltin Caravela are stationed in the river Mandovi. They don’t sail or move. We take our guests to the ship in a feeder boat.

What is OTPC or one time play coupons?

One time play coupons can only be played on non-commission live games which offer even payments (1 to 1), such as Blackjack, Mini Baccarat, Casino War, Money-Wheel, 7up 7down, Maang Patta and on even chances on roulette games. (One time play coupons cannot be played on opposite betting areas simultaneously. For example on roulette red & black). One time play coupons cannot be played on slot machines, poker and Indian Flush (Teen Patti). They can only be played once regardless of the outcome of the game & will be taken back by the dealer with the exception of a push or tie on relevant games. One time play coupons are non-cashable, they will be issued in denominations of Rs.500 and cannot be broken down into lower denominations.

What is a match play coupon (MPC)?

Match play coupons (MPC) can only be used to bet along with an equivalent amount of cash chips. Match play coupons can only be played on non-commission live games which offer even payments (1 to 1), such as Blackjack, Mini Baccarat, Casino War, Money-Wheel, 7up 7down, Maang Patta and on even chances on Roulette games. (Match play coupons cannot be played on opposite betting areas simultaneously. For example on Roulette red & black). Match play coupons cannot be played on Slot machines, Poker and Indian Flush (teen Patti). Match play coupons can only be played once regardless of the outcome of the game & will be taken back by the dealer with the exception of a push or tie on relevant games. Match play coupons are non-cashable. Match play coupons will be in denominations of Rs. 500 and cannot be broken down into lower denominations.

Is it possible to cash out one time play coupons or match play coupons?

One time play coupons and match play coupons cannot be cashed out and will have to be played. However the winning from OTPC and MPC can be cashed out.

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What is the minimum age requirement for entry?

Permissible age for entry is 18 years (completed) and above. Kids and anyone below 18 are not allowed to enter the property.

What’s the entry fee?

There’s no entry fee for Nepal property.

Are Nepali citizens allowed to enter?

Nepali citizens are not permitted in the casino by law.

Do I have to carry a Photo ID for the event, If so which one?

Please carry a valid Photo ID for verification. You can carry one among – International Passport, Chinese International ID, Indian Election Card or Tibetan Green Book. Right of admission is reserved and can be granted or refused at discretion of the management.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops and chappals are not permitted. For Women: An appropriate evening-wear.

What are the timings?

We are open from 2 PM TO 6 AM. However, post 5 AM, we don’t accept entries. Restaurant starts 7 PM onwards.

What's the acceptable mode of payment?

We have no online booking facility. At the counter or cage, the payment can be made using Cash, Debit & Credit card. Debit / Credit cards should have the name of the cardholder that matches with your Photo ID. Card belonging to joint account holders and companies will not be accepted. AMEX cards shall not be accepted. We accept Indian Rupees, Australian, Hong Kong, Singapore, Canadian and U.S. Dollar, European Euro, UK Pound Sterling, Swiss Franc, Japanese Yen, Chinese Yuan, Saudi and Qatari Riyal, Thai Baht, UAE Dirham, Malaysian Ringgit, South Korean Won, Swedish and Danish Kroner, Kuwaity and Bahrain Dinar.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses and small handbags with them. However, backpacks, luggage, carry bags, heavy baggage, laptop bags are not allowed inside the property. We advise not to carry the same as there’s no provision of locker at our property. Management’s decision is final.

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