Frequently Asked Questions

What is the minimum age requirement for entry into the casino?

Permissible age for entry is 12 years (completed) and above as per our COVID-19 safety measures.

Do I have to carry a photo ID for the event, if so which one?

A valid government issued photo ID is accepted for entry at all Deltin Casinos. Passport is a must for all international guests and they will have to furnish the same upon request. For registration of the tournaments pan card is mandatory.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops and chappals are not permitted. For Women: An appropriate evening-wear.

What are the timings?

  • Deltin Royale is operational 24 hours.
  • Deltin JAQK is operational 24 hours.
  • Deltin Suites Casino is operational from 09:00 AM to 03:00 AM
  • Deltin Denzong is operational from 9:00 AM to 20:00 PM
  • Deltin Caravela, Goa is currently closed. Kindly contact - +91 98196 98196 for any additional queries or assistance.
  • Deltin International, Nepal is currently closed. Kindly contact +977-9801008883 for any additional queries or assistance.

What's the acceptable mode of payment?

For online booking, the payment can be made using net banking, debit, credit card or any other form of online payments. For bookings done at the counter, the payment can be made using cash, debit, credit card or any other form of online payment.

Does buying any one ship entry entitles me to enter the other ship with the same pass?

The entry package to each one of our Deltin Casinos is different, kindly refer the tariff page for further information. The entry/exit points are different for each Deltin Casino. You have to make a new purchase if you wish to enter another Deltin Casino of your choice.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses and small handbags with them. However, due to the new COVID-19 protocols backpacks, luggage, carry bags, heavy baggage, laptop bags are not allowed inside the property.

Does the ship move?

Our properties, Deltin Royale, Deltin Jaqk and Deltin Caravela are stationed in the river Mandovi. They don’t sail or move. We take our guests to the ship in a feeder boat.

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What is the minimum age requirement for entry?

Permissible age for entry is 18 years (completed) and above. Kids and anyone below 18 are not allowed to enter the property.

What’s the entry fee?

There’s no entry fee for Nepal property.

Are Nepali citizens allowed to enter?

Nepali citizens are not permitted in the casino by law.

Do I have to carry a Photo ID for the event, If so which one?

Please carry a valid Photo ID for verification. You can carry one among – International Passport, Chinese International ID, Indian Election Card or Tibetan Green Book. Right of admission is reserved and can be granted or refused at discretion of the management.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops and chappals are not permitted. For Women: An appropriate evening-wear.

What are the timings?

We are open from 2 PM TO 6 AM. However, post 5 AM, we don’t accept entries. Restaurant starts 7 PM onwards.

What's the acceptable mode of payment?

We have no online booking facility. At the counter or cage, the payment can be made using Cash, Debit & Credit card. Debit / Credit cards should have the name of the cardholder that matches with your Photo ID. Card belonging to joint account holders and companies will not be accepted. AMEX cards shall not be accepted. We accept Indian Rupees, Australian, Hong Kong, Singapore, Canadian and U.S. Dollar, European Euro, UK Pound Sterling, Swiss Franc, Japanese Yen, Chinese Yuan, Saudi and Qatari Riyal, Thai Baht, UAE Dirham, Malaysian Ringgit, South Korean Won, Swedish and Danish Kroner, Kuwaity and Bahrain Dinar.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses and small handbags with them. However, backpacks, luggage, carry bags, heavy baggage, laptop bags are not allowed inside the property. We advise not to carry the same as there’s no provision of locker at our property. Management’s decision is final.

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