Frequently Asked Questions

What is the minimum age requirement for entry into the casino?

Deltin Royale, Goa: All age groups

Deltin Jaqk, Goa: All age groups

Deltin Gold, Goa: All age groups

Deltin Zuri, Goa: 21 & above

Deltin Denzong, Sikkim: 18 & above

However, entry packages for guests below 21 for Goa (Teens, Children & Infants) are limited. Kindly check the availability of packages at the time of the booking.

Children aged 12 and above will be granted access to the Sky Bar (Rooftop of Deltin Royale & Deltin Jaqk). 

Guests below 21 for Goa and guests below 18 for Sikkim are not allowed to enter the gaming floors. 

Do I have to carry a photo ID for the event, if so which one?

An original and valid government-issued photo ID is accepted for entry at all properties. A passport is a must for all international guests, and they will have to furnish the same upon request. For registration in the tournaments, a PAN card is mandatory.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops, and chappals are not permitted. For Women: An appropriate evening wear.

What are the timings?

  • Deltin Royale is operational 24x7
  • Deltin JAQK is operational 24x7
  • Deltin Suites Casino is operational 24x7
  • Deltin Zuri Casino is operational from 12:00 PM to 5:00 AM
  • Deltin Gold Casino is operational 24x7
  • Deltin Denzong is operational 24x7
  • Deltin International, Nepal is operational 24x7

What's the acceptable mode of payment?

For online bookings, the payment can be made using net banking, a debit, credit card, or any other form of online payment. For bookings done at the counter, the payment can be made using cash, a debit, credit card, or any other form of online payment.

Does buying any one ship entry entitles me to enter the other ship with the same pass?

The entry package to each one of our Deltin Casinos is different; kindly refer to the package page for further information. The entry and exit points are different for each Deltin Casino. You have to make a new purchase if you wish to enter another Deltin Casino of your choice.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses, and small handbags with them. However, backpacks, luggage, carry-on bags, heavy baggage, and laptop bags are not allowed inside the property. You can deposit your luggage in the locker room. This service is chargeable; you can reach out to the counter at the time of your check-in.

Does the ship move?

Our properties, Deltin Royale and Deltin Jaqk, are stationed on the river Mandovi. They don’t sail or move. We take our guests to the ship in a feeder boat.

Is there a children's room available?

The Children's Room in Deltin Royale and Deltin Jaqk opens at 6:30 p.m. and closes at 4:00 a.m.

The Children's Room in Deltin Gold is open from 6:00 p.m. to 3:00 a.m. and can accommodate 20 children.

The Children's Room in Deltin Denzong is open from 5:00 p.m. to 5:00 a.m.

  • Entry packages for guests below 21 in Goa are limited, so check the availability when booking.
  • Admission to the Children's Room is first-come, first-served, and a female guardian must accompany the child.
  • Children aged 12 and above are allowed in the Skybar at Deltin Royale and Deltin Jaqk. (Skybar is closed during the monsoon season and private bookings).
  • Deltin Zuri does not have a Children's Room.
  • Guests below 21 in Goa and guests below 18 in Sikkim & Nepal are not permitted to enter the gaming floors.

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What is the minimum age requirement for entry?

The permissible age for entry is 18 years (completed) and above. Kids and anyone below 18 are not allowed to enter the property.

Are Nepali citizens allowed to enter?

Nepali citizens are not permitted in the casino by law.

Do I have to carry a Photo ID, If so which one?

Please carry an original and valid Photo ID for verification. You can carry one of these: International Passport, Chinese International ID, Indian Election Card or Tibetan Green Book. The right to admission is reserved and can be granted or refused at the discretion of the management.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops, and chappals are not permitted. For Women: An appropriate evening wear.

What are the timings?

Deltin International, Nepal is operational 24x7.

What's the acceptable mode of payment?

At the counter or cage, the payment can be made using Cash, Debit & Credit card. Debit / Credit cards should have the name of the cardholder that matches your Photo ID. Card belonging to joint account holders and companies will not be accepted. AMEX cards shall not be accepted. We accept Indian Rupees, Australian, Hong Kong, Singapore, Canadian and U.S. Dollar, European Euro, UK Pound Sterling, Swiss Franc, Japanese Yen, Chinese Yuan, Saudi and Qatari Riyal, Thai Baht, UAE Dirham, Malaysian Ringgit, South Korean Won, Swedish and Danish Kroner, Kuwait and Bahrain Dinar.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses, and small handbags with them. However, backpacks, luggage, carry-on bags, heavy baggage, and laptop bags are not allowed inside the property. We advise you not to carry the same, as there’s no provision for a locker at our property. Management’s decision is final.

 

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