Frequently Asked Questions About Casinos

What is the minimum age requirement for entry into the casino?

Deltin Royale, Goa: All age groups

Deltin Jaqk, Goa: All age groups

Deltin Zuri, Goa: 21 & above

Deltin Denzong, Sikkim: 18 & above

However, entry packages for guests below 21 for Goa (Teens, Children & Infants) are limited. Kindly check the availability of packages at the time of the booking.

Children aged 12 and above will be granted access to the Sky Bar (Rooftop of Deltin Royale & Deltin Jaqk). 

Guests below 21 for Goa and guests below 18 for Sikkim are not allowed to enter the gaming floors. 

Do I have to carry a photo ID for the event, if so which one?

An original and valid government-issued photo ID is accepted for entry at all properties. A passport is a must for all international guests, and they will have to furnish the same upon request. For registration in the tournaments, a PAN card is mandatory.

Is there any specific dress code that needs to be followed?

For Men: Formals or Smart casuals are suitable. Shorts, sleeveless T-shirts, flip-flops, and chappals are not permitted. For Women: An appropriate evening wear.

What are the timings?

  • Deltin Royale is operational 24x7
  • Deltin JAQK is operational 24x7
  • Deltin Suites Casino is operational 10:30 AM to 5:00 AM
  • Deltin Zuri Casino is operational from 12:00 PM to 5:00 AM
  • Deltin Denzong is operational 24x7

What's the acceptable mode of payment?

For online bookings, the payment can be made using net banking, a debit, credit card, or any other form of online payment. For bookings done at the counter, the payment can be made using cash, a debit, credit card, or any other form of online payment.

Does buying any one ship entry entitles me to enter the other ship with the same pass?

The entry package to each one of our Deltin Casinos is different; kindly refer to the package page for further information. The entry and exit points are different for each Deltin Casino. You have to make a new purchase if you wish to enter another Deltin Casino of your choice.

Will I be allowed to carry my bag into the property?

Guests can carry their sling bags, purses, and small handbags with them. However, backpacks, luggage, carry-on bags, heavy baggage, and laptop bags are not allowed inside the property. You can deposit your luggage in the locker room. This service is chargeable; you can reach out to the counter at the time of your check-in.

Does the ship move?

Our properties, Deltin Royale and Deltin Jaqk, are stationed on the river Mandovi. They don’t sail or move. We take our guests to the ship in a feeder boat.

Is there a children's room available?

The Children's Room in Deltin Royale opens at 3:30 p.m. and closes at 5:00 a.m.

The Children's Room in Deltin Jaqk opens at 6:00 p.m. and closes at 5:00 a.m.

There is no Children's Room facility in Deltin Zuri.

The Children's Room in Deltin Denzong is open from 5:00 p.m. to 5:00 a.m.

  • Entry packages for guests below 21 years (children and infants) are limited. Kindly check the availability of packages at the time of booking.
  • Admission to the Children's Room is first-come, first-served, and a female guardian must accompany the child.
  • Children aged 12 and above are allowed in the Skybar at Deltin Royale and Deltin Jaqk. (Skybar is closed during the monsoon season and private bookings).
  • Guests below 21 in Goa and guests below 18 in Sikkim are not permitted to enter the gaming floors.

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